FAQ

Frequent question

Who is IdolxCosmetics?

Where do you ship to?

How much is shipping?

How long does shipping take?

Where do you ship from?

How to buy a product before it is sold out?

When will my favorite IdolxCosmetics product be back in stock?

How many items can I order?

Are your products cruelty-free?

My order status is ‘unfulfilled’, what does this mean?

What forms of payment do IdolxCosmetics accept?

What if my payment is declined?

Does IdolxCosmetics cover customs, duties, taxes and VAT?

Is IdolxCosmetics stocked in any retail stores?

Do you want to carry us in your store?

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